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Safety in your aviation organization is paramount.

A Safety Management System (or SMS) program is critical to mitigating risks, protecting your people, your customers, your assets and growing a proactive safety culture within your team. It can also assist in continually improving your operation.

Whether you are an Air Operator, an Approved Maintenance Organization, or a service provider to the Aviation industry, we can facilitate implementation of complaint SMS programs that meet regulatory or customer contractual requirements. If you already have an SMS program, we provide effectiveness reviews and guidance on improving your current program.

From developing policy and procedure manuals, training personnel, selecting an SMS reporting system, analyzing data, developing goals and implementing change management programs, we can help.

What is a Safety Management System?

An effective SMS provides proactive management of risks, through programs, principles, processes and procedures, where allocation of resources manage operational risks to acceptable levels. While Occupational Safety & Health (OSH) can be one element of an SMS program, a successful program looks at the risks, hazards and incidents that occur within the “organizational” safety elements of your operation, and how you can remove or mitigate such risks. For example, a successful SMS will identify safety gaps in your flight operations, maintenance, Inflight, dispatch or corporate environments. These risks can impact the the safety of your people, your customers, your assets and even your business. A well set up and implemented SMS provides the ability to proactively identify your hazards and risks and eliminate or mitigate them, before they pose a threat to your people and your organization. SMS does this through incident hazard reporting, the investigation of safety incidents and hazards, the analysis of data gathered from the reporting and investigation process to identify trends, and threats and safety planning (annual goals and targets) to improve your safety through measurement of your safety performance.

Safety Management System key elements

  • A Safety Management Plan
  • SMS Documentation Management The organization’s documents that define your policies and procedures to meet regulatory or contractural Safety Management System requirements.
  • Hazard Management
    • Incident and Hazard Reporting A non-punitive system for employees to report safety incidents and hazards into the organization’s SMS Program, that enables investigations to identify contributing factor(s), Root Cause(s) and mitigations steps to prevent recurrence or reduce further risk.
    • Corrective Action development, implementation and review
    • Safety Data Analysis / Planning Utilize safety data analysis to monitor top threats to your operation (and target causes/drivers with mitigation actions), develop Hazard Registers to monitor high risk hazards to your company and internal departments, develop safety goals, safety initiatives and provide team safety awareness through communication methods.
  • Just Culture
  • Change Management
  • Quality Assurance
  • Training
  • Emergency Response

Define the safety policies and procedures to meet regulations or contractual requirements.

Provide a non-punitive system for employees to report safety incidents and hazards to enable investigations to identify root causes and mitigation steps to prevent recurrence or reduce risk.

A Just Culture in an organization, asks “What went wrong”, not “who is to blame“. However, it is not a “No Blame” culture, but rather a culture where individuals are accountable for willful non compliance, misconduct or gross negligence.

Utilize safety data analysis to monitor top threats to your operation (and target drivers with mitigation actions), develop safety goals, safety initiatives and provide team awareness.

Let’s us help you to implement an SMS program, and together we can build a Just Safety Culture at your organization.